![]() Logitech could have done better, and should have done better. Although this M560 problem is about software but not hardware. Post this fix here mainly to support Right to Repair. Or perhaps they just don't want to, or knowing the fix but pretend they are unable to. I'm surprised, and also not surprised at the same time, that Logitech was not able to figure this SIMPLE FIX out for more than 2 years, and just leave the community like you and me to find a fix. So basically, after that firmware update in 2019, Logitech messed up the Button ID for button 5, SetPoint's XML config file says it is "458983" but in reality it should be "15728816".īy fixing the Button ID in that XML file, we can have M560's button 5 working again. ![]() Or you just want to read the step-by-step fix in Japanese or Traditional Chinese, I have a post there: If you want more detail about the fix, or want to know how I realized this problem is in the SetPoint software but not on the hardware or in the OS, you could find it on Logitech's official support community. Use SetPoint to set a new action for button 5 and test it. Reopen SetPoint (or restart the PC if you want, but unnecessary in most case)ĭone. the bug seems to be some cursor window focus recognition, since the buttons are working while having the mouse on the border of window (where the mouse cursor switches to the resize cursor). Should find 2 of them, and Ĭhange every "458983" to "15728816", save and close m4ssacre said in Backward and forward buttons on Logitech Mouse not working with Opera: btw. Open C:\ProgramData\Logishrd\SetPointP\Devices\PointingDevice\1001001\1001001.xml with Notepad or whatever text editor you likeįind any line with keyword "458983". (Using latest firmware for Unifying Receiver and M560, with latest SetPoint software v6.70.55, by the time of posting)Ĭompletely close SetPoint, include any background processĭelete C:\Users\\AppData\Roaming\Logitech\SetPoint\user.xml If you still have your old M560 mouse around (released in 2013), but one of its side button stopped working (the front side button, or button 5) after 2019, after a firmware update to fix Unifying vulnerability.Īfter more than 2 years with no true support from Logitech, and only some useful advice from the community like "do not update your firmware" or "try downgrade your firmware", we finally have a easy fix.
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